February's topic was Using an A3. In Saskatoon we had Petrina McGrath from the Saskatchewan Health Authority, and in Regina Trish Livingstone and Tanya Doucette from the Provincial Government share their experience with A3's. Each of the sessions included discussion on both theory and practical application.
What is an A3?
Step 1 Identify a Team
Step 2 Define the Problem
Common Problems in Problem Solving
Assuming you know what the problem is without seeing what is actually happening
Did you go to the Gemba?
Assuming you know how to fix a problem without finding out what is causing it
What is the root cause?
Assuming the actions you have taken to fix a problem is working without checking to see if it is actually doing what you expected
How are you tracking your progress?
Step 5 Identify Countermeasures
Step 6 Track Results
Next month we will be building on our learnings from this month's learning session with "Visual Workplace/Management" This session will be held both in Regina and Saskatoon. To register visit our Events Page.
USING AN A3
February 2020 Learning Sessions
Step 3 Perform Root Cause Analysis
Step 4 Set a Target and a Goal
A3 thinking and management can be used at many levels & in many forms
The Intent of an A3 is: