February 2023 - Jim Bennett

Description

STATIK stands for Systems Thinking Approach to Implementing Kanban. It looks at the work a team does wholistically in an effort to uncover sources of dissatisfaction, how the work currently flows and finally how it should flow. This workshop, split over two one-hour sessions, will introduce attendees to the theory and methods involved in STATIK and how it is similar and dissimilar to traditional business process and value stream mapping. Each session will involve hands-on work as we explore a fictional business and apply STATIK in an effort to create an improved future state. In Lean, we often leverage kaizen events to look at business processes of value streams. STATIK, which evolved out of David Anderson’s Kanban Method, takes a slightly different approach to looking at the work a team does and how value is driven for the customer. STATIK stand for Systems Thinking Approach to Implementing Kanban. It looks at all of the work a team does wholistically in an effort to uncover sources of dissatisfaction (both from the customers view and the team’s view), how the work currently flows and finally how it should flow. It treats to work a team does and represents it as a system, and how that system fits into the greater system of the organization at large. This workshop, split over two one-hour sessions, will introduce attendees to the theory and methods involved in STATIK and how it is similar and dissimilar to traditional business process and value stream mapping. Each session will involve hands-on work as we explore a fictional business and apply STATIK in an effort to improve the workflow, customer and team satisfaction, and learn how to better visualize the daily work processes. Learning Objectives - This set of introductory sessions will help attendees: - Understand how to apply systems thinking while analysing a team’s processes - Learn how to uncover sources of dissatisfaction, from both the customer’s view and within the team - Discover how to visualize the service model a team uses in their daily work